Refund policy

All sales are non-refundable and can only be exchanged for a product of equal or more value.

Refunds, less processing fees, are granted only in the event that ad is not approved by GBPA's Content Board, and client does not desire to amend said ad in accordance to GBPA's recommendations for subsequent approval.

Return/Cancellation of Goods

You may cancel your purchase of any physical equipment (signage, mounting structure, etc.) for any reason within 48 hours of payment. All products are custom-built and made to order upon full payment of quotation. After 48 hours and within five (5) calendar days, a cancellation fee of 40% of the invoice total will apply, which will be deducted from any refunds issued. After five (5) calendar days, your order cannot be canceled and a refund of any kind will not be issued.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

Return Policy: Returns are not accepted. In the event there is an issue with your item, please contact us immediately at (242) 804-0631 or contact@nexusadconnect.com.

Sponsorships/Gifts:

If any product or service was marked as a sponsorship or gift, you'll receive a gift credit of equal value.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail contact@nexusadconnect.com